Refund policy

Cancellation/Refund Policy

All items on this site are made to order. We do now accept any returns or exchanges.
Please double check your order prior to ordering to ensure the right size and color are selected.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

If you receive a defective item please contact us within 10 days of receiving your order. Defective items will be replaced with the same item.

 

You can always contact us for any return question at kreationsbykianga@gmail.com.